How do I upload videos to aws for linking to the EvernodeAI Support Center?

In this article, we will provide step-by-step instructions on how to manage videos on the AWS platform. These videos will link to the EvernodeAI platform.

Uploading Media Files to AWS S3 (FAQs)

Objective: Upload and manage revised FAQ videos using AWS S3.

Owner: Marketing Team / Content Operations
Related Tools: AWS S3, Internal Wiki or Website (where FAQs are linked)

Video: Training video

Link to AWS: AWS Website

Steps:

1. Login to AWS Console

   • Navigate to AWS S3 via the Management Console.

2. Locate the Correct S3 Bucket

   • Go to: EN public user files bucket

   • Inside, navigate to: global/FAQs folder

3. Upload Media Files

   • Drag and drop or upload the new FAQ video files into the global/FAQs folder.

   • Ensure file names match exactly with the existing files to overwrite old versions.

4. Confirm Upload

   • Once upload is complete, AWS will generate an Object URL.

   • Use this URL to link the video in the corresponding FAQ page (if needed).

5. Avoid Advanced Settings

   • No need to adjust AWS settings or permissions—just upload directly.

6. Video Versioning

   • All FAQ videos are being re-uploaded to reflect edits (e.g., blurred client names).

   • Confirm with the video editor that file names are unchanged.

7. File Deletion

   • Do not delete old files yourself.

   • If removal of unused versions is necessary, notify Mitch Cannon to handle the deletions.

Notes

• Ensure a running log of former employee access removals is maintained for auditing.

• Maintain consistent naming conventions for all uploaded files to enable seamless overwriting.

• Schedule periodic reviews of AWS S3 content to manage storage efficiently.