What is the policy regarding a campaign pause?

GTMA Campaign Pause Policy

Pause Form

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GTMA Campaign Pause Policy

This policy provides a clear and standardized process for all clients wishing to temporarily pause their marketing campaigns with GTMA. All pause requests must be submitted through the official GTMA Pause Form to be considered valid.

1. Requesting a Campaign Pause

To initiate a pause, clients are required to complete and submit the official GTMA Pause Form. This form serves as the formal request and authorization for the pause. The following information is required for all submissions:

  • Company and building name (if applicable)
  • Client's first and last name and email address
  • The specific type of pause requested (e.g., All Brands, specific Digital Services, or Website Services)

2. Pause Duration and Effective Dates

A pause request must specify a start date, which must align with the first day of an upcoming month. Clients must also select a predetermined pause duration from the following options:

  • 3 months
  • 6 months
  • 9 months
  • 12+ months

3. Re-launching Campaigns

All pause requests must include a designated campaign re-launch date. The re-launch date must also fall on the first day of an upcoming month.

To ensure a seamless transition and timely re-launch, an invoice for the re-launch will be automatically sent to the client 30 days prior to the confirmed re-launch date.

4. Policy Acceptance and Confirmation

By submitting the GTMA Pause Form, the client acknowledges and agrees to the terms outlined in this policy. Upon successful submission, a confirmation will be delivered via email, and a GTMA Account Manager will be in touch with any questions regarding the request.